Welcome to the Design & Lifestyle Tour Italy 2017

I’m thrilled that you’re travelling with me! Please take a moment to review this document all the way to the bottom and submit it.

This Tour Participation Agreement outlines the policies of Carmen Darwin’s Company, IN THERE OUT THERE PTY LTD (ITOT) and what is expected of you as a participant on The Design & Lifestyle Tour.This Agreement also outlines payment methods as well as the cancellation/refund policy.We ask that you complete the Medical and Dietary questionnaire to help me better understand your needs while you while away.

Trip Price Guarantee: The price of the tour is locked in and will not change, even due to foreign currency fluctuations.

Included Services: Included in your ticket price is all inclusions and the co-ordinated schedule as listed in your trip page, and an invite to a private Facebook group.

Services Not Included: Our tours do not include transportation before or after the tour and your flights. Any expenses incurred choose not to join us on the designated tour activity.

Refund Policy: We know that life happens, and you can’t always make your travel arrangements. Please be aware that the Design & Lifestyle Tour is NOT refundable, but they are transferrable to another person at ANY TIME. Please contact hello@carmendarwin.com for assistance if you need to change the name of your ticket.

Refunds After the Trip: There are no full or partial refunds upon return from your trip.

Travel Cancellation and Travel Medical Insurance: We strongly advise you to purchase third party health and travel insurance. No member of Carmen Darwin’s Design and Lifestyle Tour group is allowed to travel without adequate third-party insurance. There are many providers and plans to choose from; call your travel agent or insurance company to find the right fit for you.

Cancellation of the tour by ITOT: We reserves the right to cancel or reschedule any vacation departure for any reason; including if there are too few participants, or if the quality of the trip or the safety of the travellers is judged to be compromised. In such cases, a full refund of payments received by ITOT shall constitute a full and final settlement. ITOT is not responsible for any loss incurred on account of non-refundable or non-transferable flight tickets.

Itineraries are Subject to Change: We make a considerable effort is to adhere to proposed itineraries, but plans may be altered because of weather, acts of god or whims of the group. ITOT reserves the right to modify the itinerary before or during the trip (remember, the health and safety of all trip participants is paramount).

Driving: The tour in Tuscany involves a hire car being driven by the Company Director for some daily excursions and I do not hold the company responsible for injury sustained in the event of an accident. Driving in Italy requires an International Driving Permit so you are not authorised to drive the hire vehicle without this Permit.

Participation: We want everyone to have a great trip! That’s why ITOT reserves the right to accept or reject any tour member or to remove any participant who does something on tour that is deemed incompatible with the interests of the other participants, at our discretion, without any refund.

Visas and Passports: All passengers travelling internationally are required to have a passport. Most countries require that the passport is valid for at least six (6) months beyond the conclusion of your trip. It is recommended you have a minimum of three blank pages in your passport when travelling, as many countries require blank pages. It is your responsibility to verify all visa and passport requirements. The process of obtaining a visa and/or passport can take time, so check your passport now and allow yourself plenty of time before your departure date. You are responsible for obtaining and paying for all visas and entry documents, for meeting all health and other requirements, and for any documents required by the laws, regulations, orders, and/or requirements of Italy. Visa and entry documents must be obtained independently. Non-Australian citizens must consult with appropriate consulates to determine if any visas are needed.

ITOT is not responsible for providing you with specific visa and passport information or documentation, for any fees associated with obtaining these documents, and ITOT cannot accept liability for any passenger refused entry onto any transport or into any country due to failure of the passenger to carry correct documentation or adhere to specific entry and exit requirements.

A final note: I am sure that we will be blessed with a smooth-sailing trip, and the above conditions are meant to clarify your participation with Carmen Darwin, the operator of ITOT. Travel is usually easy and safe, but since travel outside of your home country always involves some risk, we always recommend our customers obtain comprehensive travel and health insurance to cover possible additional costs you could suffer anytime you fly (airline tickets, loss of luggage, trip delay, medical evacuation, etc.).

Tour Member Agreement